Balances and audits for accuracy room revenue, all room and tax charges, cashier’s reports and guest and house accounts, food and beverage revenue and telephone revenue assists in the preparation of all reports relevant to daily revenues.Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Answers phone in a prompt, efficient, and friendly manner. Greets, registers, and assigns rooms to guests.
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